Tuesday, May 19, 2020

Discovering Hotel Industry Trends

hotel industry news trends

The hotel industry continues to take new shape as new technologies emerge.  Many software products and apps are being introduced to the hotel industry. You can get hotel industry news trends from an online magazine that features contributions by industry experts and consultants.

Personalization at the core of the guest experience

Hotels are using technology to understand and provide services to their guests. From booking data and GPS technology, you are able to see what the guests’ love – the services they sought the last time they visited your hotel. You now tailor the service to align with past experiences.

Artificial intelligence eases things

Using AI-powered chatbots, it is possible to enhance online customer interactions. It removes lengthy wait times and provides intelligent responses to guest questions. Your guests are taken care of their needs keeping them more satisfied.

Virtual reality allowing you to pre-sample the rooms

Virtual reality headsets allow you to experience the rooms and the hotel surroundings before you even make your trip. You can make informed decisions because you have an idea of what to expect when you stay in the hotel. It a great marketing tool for marketers. 

Hoteliers are seeking a way to create a better customer experience while increasing workflows. You can find out more about trending technologies in the hospitality sector by reading hotel industry news trends from trusted magazines.


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